Privacy Policy for Kannu Yatri

Effective Date: August 1, 2025

Welcome to Kannu Yatri, a location-based cab service committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.

If you have any questions about this policy, contact us at support@kanikasecure.com.


1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Payment Information (processed via secure third-party gateways)

b. Location Data

  • Real-time GPS location to match you with nearby drivers, track rides, and ensure accurate pickups and drop-offs.

  • Location history (pickup/drop addresses) for booking records and support.

c. Device Information

  • Mobile device model, operating system, and app usage data for performance and troubleshooting.


2. How We Use Your Information

We use your information to:

  • Match you with nearby drivers

  • Track trips in real-time

  • Send trip updates and notifications

  • Provide customer support

  • Improve service quality and app performance

  • Ensure safety and compliance with legal requirements


3. Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

  • Drivers: To complete your ride (pickup/drop location, contact info).

  • Service Providers: For payment processing, analytics, or customer support.

  • Authorities: When required by law or for safety concerns.


4. Data Security

We take reasonable measures to protect your data from unauthorized access, use, or disclosure, including:

  • Encrypted communications (HTTPS)

  • Secure servers

  • Access control protocols


5. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent (may impact service availability)

To exercise these rights, email us at support@kanikasecure.com.


6. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Understand how the app is used

  • Enhance user experience
    You can manage cookie settings via your device or app preferences.


7. Children’s Privacy

Kannu Yatri services are not intended for children under the age of 13. We do not knowingly collect data from minors.


8. Changes to This Policy

We may update this policy from time to time. Any changes will be communicated via the app or website, and the “Effective Date” will be updated accordingly.


9. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, contact:

Kannu Yatri Support
📧 Email: support@kanikasecure.com